Refunds or replacements may be issued in the following cases:

• Incorrect Order: If you receive the wrong items.
• Damaged or Spoiled Food: If your order arrives in poor condition.
• Missing Items: If any part of your order is missing.

Refunds will not be provided for:

• Change of mind after the order has been prepared.
• Delays caused by traffic, weather, or unforeseen circumstances beyond our control.
• Failure to pick up an order within the specified time.